Really?  All Adobe has for customer service is a forum?  I have a simple question.  Can't just contact someone?  Are you that cheap?

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November 30

really?  All Adobe has for customer service is a forum?  I have a simple question.  Can't just contact someone?  Are you that cheap?

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Not to be critical, but in the time you have waited to find out how to contact Adobe you probably would have had your question answered by someone here on the forum. Many times people have been given bad information when they have found a way to contact Adobe. Much of the so-called technical support has been outsourced overseas. And the people manning the phones have no experience with Adobe products. So you can complain some more. Or, you can ask your question. It's your choice.

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Help me understand Adobe as a whole...Is all Adobe software for rent only now?

October 11

Is all Adobe software for rent only now? I don't care for this philosophy, I'd rather pay the high price and terminate our relationship at that point, other than for updates.Yes, all NEW versions are rent only http://www.adobe.com/products/creativecl

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Process flow for customer services

November 30

Hi , I want to know the process flow for customer services.Means when customer return the product for repair or replacement,then how we run the complete process in system.What is the various tcode for this process. Please ASAP Regards PrabudhHave a l

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What is the phone number for customer service ... I want to pay my bill

November 30

what is the phone number for customer service ... I want to pay my billHello Roofking, I'm sorry for your troubles. I have provided the steps to using the automated system below. This feature is free of charge. Call 1-800-COMCAST (1-800-266-2278) or

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Upgraded 5s to IOS8, my iphone has showed no service to days, and I have restart and get the SIMcard regected. Also, I have refreshed my iphone system, but it still doesn't work. So, how to fix my iphone?

November 30

Upgraded 5s to IOS8, my iphone has showed no service to days, and I have restart and get the SIMcard regected. Also, I have refreshed my iphone system, but it still doesn't work. So, how to fix my iphone?Hhave you done a reset press & hold power butt

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Firefox has limited customer service, any plans to expand customer service for customers in need to troubleshoot?

November 30

customer serviceso utpyrobabe: are you having the problems I'm experiencing. my difficulty is this - I upgraded to firefox 4 and have experienced nothing but problems ever since, some web pages aren't loading, the web pages that do load take an extre

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Really Frustrated with Lack of Customer Service

October 11

I have landline, DSL Internet and then a separate mobile and data plan with you. I cam home yesterday and it seemed Fios was being installed or serviced next door or two doors down. I can not connect to the Internet via my DSL. My data plan is 75% us

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Extremely long hold time for Customer Service

November 30

First couple of times I called for help, I got an answer within 15 minutes. Last couple of times it was close to 90 minutes. Today, I have been on hold for almost 2 hours! This is ridiculous from a company as good as Adobe. If I didn't have an open c

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HT3552 Why is there no e-mail to Apple or Itunes for questions on why I am being billed for more than I acutally got. they have no simple was to get to them at all this is rediculous

November 30

I purchased 19.99 of coins and they billed me 54.00 for the 60,000 coins. Why is it so hard to get to the billing section e-mail to correct this billing error before they zap my account. you try to call  a recording comes on to contact apple then you

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I bought an ipad 2 from a foreigner. But the person had the Find my iphone turned on. Last week i left the ipad connected to itunes which upgraded the ios. Now it asks for apple ID which i don't have. So what can I do??

November 30

No apple ID to activate. Previous owner's contact info isn't with me.If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from

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Can a file be password protected using Adobe Acrobat XI Standard?  No one seems to have answered this question in the trending questions.

October 11

I just purchased Adobe Acrobat because it was recommended to password protect files. However, when I checked out the Tools > Protection > Encrypt>  "Encrypt with Password" is greyed out. Can a file be password protected using Adobe Acro

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Is anyone else on hold for HOURS waiting for customer service?

November 30

>> Duplicate post removed to comply with Verizon Wireless Terms of Service.  See I've been on hold waiting for the fraud dept for 86 minutes now! << Message was edited by: Verizon ModeratorCall Apple Customer Relations - 1800-767-2775 WARNING:

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Can I have the number for customer service for itunes

November 30

can I have the number for itunes customer serviceIf you mean the iTunes Store, they have no phone support. Go here: http://www.apple.com/support/itunes/contact/ and follow the instructions to report your issue to the iTunes Store. Regards.Read other

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I just added an FAQ entry for customer service issues

November 30

See the top item in the FAQ list: http://forums.adobe.com/community/premiere/faq_list If you see questions about pricing, orders, shipping, downloads, activation, and such, you can just point people to this new FAQ entry.Great, and thank you! HuntRea

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Why do you clowns not optimize this for windows 7? Are you that far behind the times?

November 30

The question is above. I am going to delete Firefox is this is not fixed. I have a Samsung Galaxy S II Fix the damn thingHow can Mozilla fix anything if you are not really saying what your issues are? Also the Samsung Galaxy S II is compatible with t

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All current versions of firefox (4-6) only open about 70% of the web pages I go to some are sites that I know work but firefox 4-6 will not open it. How Come?

November 30

when I try to open certain pages like newegg.com or the like it will hang and the entire page will go black. then when I go to close the browser I can't close it in the normal fashion I have to end the task in windows task manager. This only happens

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IDoc error: VKORG, VTWEG, SPART cannot be determined for customer PNR020 , vendor 0000010000

November 30

Hi, we want to use EDI & IDoc to fulfill communication between group companies. i have done some related setting: scenario: PAQ(customer) as a customer deliver PO to PAD(vendor), then PAD created SO automatically: but PAD cant' create SO due to:   VK

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What does customer service mean at Adobe?

November 30

I am a frustrated long time Adobe customer.  I have survived the ordeal that was Adobe Premier version 4.0 and the continuing slop being marketed as Adobe Encore.  The final straw for me was over an order last Friday the 31st.  I ordered CS4 WebStand

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WORST customer service experience, xperia care Canada

November 30

Hello, I have been desperately trying to get my voice heard and report about extremely unprofessional, unethical, and inappropriate customer service provided by Sony Xperia Canada.I bought my Xperia Z2 when I was in Finland last year. I decided to ma

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Terrible Customer Service Experience and Misinformation

November 30

Since early November I have been trying to get my FIOS TV, Internet, and home phone transferred from my apartment to my new home.  According the Verizon website all three services are available.   I was originally scheduled to have everything install

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