Printing on HP Designjet 5500 with foomativ exits with status 9

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November 30

Printing on HP Designjet 5500 over TCP/IP or Bonjour using Foomatic-RIP fails with status 9. Trying to use other drivers (HP Designjet 750C (gimp-print)) works for page sizes smaller that DIN A3 but crashs the printer for bigger sizes.
For Foomatic-RIP I get following messages in /var/log/cups/error_log:
I \[08/Jul/2009:19:18:29 \+0200] Job 10 queued on '129_247_20514' by ''.
I \[08/Jul/2009:19:18:29 \+0200] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 14639) for job 10.
I \[08/Jul/2009:19:18:29 \+0200] Started filter /usr/libexec/cups/filter/cgpdftopdf (PID 14640) for job 10.
I \[08/Jul/2009:19:18:29 \+0200] Started filter /usr/libexec/cups/filter/foomatic-rip (PID 14641) for job 10.
I \[08/Jul/2009:19:18:29 \+0200] Started backend /usr/libexec/cups/backend/lpd (PID 14642) for job 10.
E \[08/Jul/2009:19:18:30 \+0200] PID 14641 stopped with status 9!
I \[08/Jul/2009:19:18:30 \+0200] Hint: Try setting the LogLevel to "debug" to find out more.
I have the following configuration:
OS-X 10.4.11, gs 8.6.4, pxlmono 1.2, Foomatic-RIP 4.0.2.211, HP DesignJet_5500-cdnj500.ppd
The printer is connected on Ethernet and is in the same network segement (it is visible in AppleTalk and Bonjour. A connection with TCP/IP (lpd) is also possible.
Message was edited by: Lefti

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I've built foomatic against the ghostscript install as your instructions say; compilation and installation all seems to be fine with no errors but prints still do not appear on the printer.
Is there anything else I can try?
Many Thanks and apologies for the huge length of this post...
Sam
GPL Ghostscript 8.70 (2009-07-31)
gs -h | grep 'cdnj500': cdj550 cdj670 cdj850 cdj880 cdj890 cdj970 cdjcolor cdjmono cdnj500 cfax
foomatic rip version 4.0.2.211
One thing that I have noticed is that the cups error log has a lot of authentication entries, though they all seem to result in OK;
D [18/Aug/2009:14:17:00 +0100] cupsdReadClient: 15 POST / HTTP/1.1
D [18/Aug/2009:14:17:00 +0100] cupsdAuthorize: No authentication data provided.
D [18/Aug/2009:14:17:00 +0100] Get-Printer-Attributes ipp://localhost/printers/designjet5500__Q1251A___00306ECA2FB9
D [18/Aug/2009:14:17:00 +0100] cupsdProcessIPPRequest: 15 status_code=0 (successful-ok)
This is the output from the foomatic log:
foomatic-rip version 4.0.2.211 running...
called with arguments: '3', 'sam', 'testprint.ps', '1', 'APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:1ef0b25d-dd27-3022-64ab-19ebcf88a67f'
Getting input from file
Parsing PPD file ...
Added option PageSize
Added option ImageableArea
Added option PaperDimension
Added option InputSlot
Added option Quality
Added option Font
Parameter Summary
Spooler: cups
Printer: 43_194_241139
Shell: /bin/bash
PPD file: /private/etc/cups/ppd/43_194_241139.ppd
ATTR file:
Printer model: HP DesignJet 5500 Foomatic/cdnj500 (recommended)
Options: APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:1ef0b25d-dd27-3022-64ab-19ebcf88a67f
Job title: testprint.ps
File(s) to be printed:
<STDIN>
Ghostscript extra search path ('GS_LIB'): /usr/share/cups/fonts
Printing system options:
Pondering option 'APDInputSlot='
Unknown option APDInputSlot=.
Pondering option 'pserrorhandler-requested=standard'
Unknown option pserrorhandler-requested=standard.
Pondering option 'nocollate'
Unknown boolean option "nocollate".
Pondering option 'com.apple.print.PrintSettings.PMColorMatchingMode..n.=0'
Unknown option com.apple.print.PrintSettings.PMColorMatchingMode..n.=0.
Pondering option 'com.apple.print.JobInfo.PMJobName=testprint.ps'
Unknown option com.apple.print.JobInfo.PMJobName=testprint.ps.
Pondering option 'APColorMatchingMode=APApplicationColorMatching'
Unknown option APColorMatchingMode=APApplicationColorMatching.
Pondering option 'job-uuid=urn:uuid:1ef0b25d-dd27-3022-64ab-19ebcf88a67f'
Unknown option job-uuid=urn:uuid:1ef0b25d-dd27-3022-64ab-19ebcf88a67f.
Options from the PPD file:
Starting process "reset-file" (generation 1)
reset-file exited with status 0
================================================
File: <STDIN>
================================================
Filetype: PostScript
Reading PostScript input ...
--> This document is DSC-conforming!
Found RBINumCopies: 1
Found: %%BeginProlog
Found: %%EndProlog
Found: %%BeginSetup
Found: %%BeginFeature: *PageSize Letter
Option: PageSize=Letter
Setting option
Found: %% FoomaticRIPOptionSetting: PageSize=Letter
Option: PageSize=Letter
Setting option
Found: %%BeginFeature: *Quality normal
Option: Quality=normal
Setting option
Found: %% FoomaticRIPOptionSetting: Quality=normal
Option: Quality=normal
Setting option
Found: %%EndSetup
Inserting PostScript code for CUPS' page accounting
New page: %%Page: 1 1
Found: %%BeginPageSetup
Inserting option code into "PageSetup" section.
Flushing FIFO.
Starting renderer with command: "/usr/local/bin/gs -sstdout=%stderr -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=cdnj500 -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -dQuality=0 -sOutputFile=%stdout -_"
Starting process "kid3" (generation 1)
Closing renderer
Starting process "kid4" (generation 2)
Starting process "renderer" (generation 2)
JCL: [email protected]
@PJL SET MEDIASOURCE=AUTOSELECT
@PJL SET CUTTER=OFF
<job data> [email protected] RESET
PAGE: 1 1
renderer exited with status 0
kid4 exited with status 0
kid3 finished
kid3 exited with status 0
Closing foomatic-rip.
And the output from CUPS error_log (trimmed to remove duplicates etc.):
D [18/Aug/2009:14:17:00 +0100] Print-Job ipp://localhost/printers/designjet5500__Q1251A___00306ECA2FB9
D [18/Aug/2009:14:17:00 +0100] [Job ???] Auto-typing file...
I [18/Aug/2009:14:17:00 +0100] [Job ???] Request file type is application/postscript.
D [18/Aug/2009:14:17:00 +0100] add_job: requesting-user-name="sam"
D [18/Aug/2009:14:17:00 +0100] Adding default job-sheets values "none,none"...
I [18/Aug/2009:14:17:00 +0100] [Job 2] Adding start banner page "none".
D [18/Aug/2009:14:17:00 +0100] Discarding unused job-created event...
I [18/Aug/2009:14:17:00 +0100] [Job 2] Adding end banner page "none".
I [18/Aug/2009:14:17:00 +0100] [Job 2] File of type application/postscript queued by "sam".
D [18/Aug/2009:14:17:00 +0100] [Job 2] hold_until=0
D [18/Aug/2009:14:17:00 +0100] Discarding unused printer-state-changed event...
D [18/Aug/2009:14:17:00 +0100] [Job 2] job-sheets=none,none
D [18/Aug/2009:14:17:00 +0100] [Job 2] banner_page = 0
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[0]="designjet5500__Q1251A___00306ECA2FB9"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[1]="2"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[2]="sam"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[3]="testprint.ps"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[4]="1"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[5]="APDInputSlot= pserrorhandler-requested=standard nocollate com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.JobInfo.PMJobName=testprint.ps APColorMatchingMode=APApplicationColorMatching job-uuid=urn:uuid:b5be6143-9e7f-3cd7-6719-7df9ce42aa47"
D [18/Aug/2009:14:17:00 +0100] [Job 2] argv[6]="/private/var/spool/cups/d00002-001"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[0]="<CFProcessPath>"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[8]="CUPS_STATEDIR=/private/var/run/cups"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[9]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[10]="[email protected]"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[11]="SOFTWARE=CUPS/1.3.8"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[12]="TMPDIR=/private/var/spool/cups/tmp"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[13]="USER=root"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[14]="CUPS_SERVER=/private/var/run/cupsd"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[16]="IPP_PORT=631"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[17]="CHARSET=utf-8"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[18]="LANG=en_US.UTF8"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[19]="APPLE_LANGUAGE=en-US"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[20]="PPD=/private/etc/cups/ppd/designjet5500__Q1251A___00306ECA2FB9.ppd"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[21]="RIPMAXCACHE=8m"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[22]="CONTENT_TYPE=application/postscript"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[23]="DEVICEURI=mdns://designjet%205500%20%28Q1251A%29%20%2800306ECA2FB9%29._pdl-datastream.tcp.local./?bidi"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[24]="PRINTER=designjet5500__Q1251A___00306ECA2FB9"
D [18/Aug/2009:14:17:00 +0100] [Job 2] envp[25]="FINALCONTENT_TYPE=printer/designjet_5500__Q1251A___00306ECA2FB9"
I [18/Aug/2009:14:17:00 +0100] [Job 2] Started filter /usr/libexec/cups/filter/pstops (PID 71849)
I [18/Aug/2009:14:17:00 +0100] [Job 2] Started filter /usr/libexec/cups/filter/foomatic-rip (PID 71850)
I [18/Aug/2009:14:17:00 +0100] [Job 2] Started backend /usr/libexec/cups/backend/mdns (PID 71851)
D [18/Aug/2009:14:17:00 +0100] Discarding unused job-state-changed event...
D [18/Aug/2009:14:17:00 +0100] [Job 2] mdns backend exec'ing /usr/libexec/cups/backend/socket to connect to socket://NPICA2FB9.local.:9100/?bidi
D [18/Aug/2009:14:17:02 +0100] [Job 2] Connected to 43.194.241.139:9100 (IPv4)...
D [18/Aug/2009:14:17:02 +0100] [Job 2] backendRunLoop(print_fd=0, device_fd=5, use_bc=1, side_cb=0x765bb388)
D [18/Aug/2009:14:17:02 +0100] Discarding unused printer-state-changed event...
D [18/Aug/2009:14:17:07 +0100] [Job 2] Page = 612x792; 14,34 to 598,778
D [18/Aug/2009:14:17:07 +0100] [Job 2] slow_collate=0, slow_duplex=0, slow_order=0
D [18/Aug/2009:14:17:07 +0100] [Job 2] Before copy_comments - %!PS-Adobe-3.0
D [18/Aug/2009:14:17:07 +0100] [Job 2] %!PS-Adobe-3.0
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%BoundingBox: 0 0 612 792
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%Pages: 1
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%LanguageLevel: 1
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%DocumentData: Clean7Bit
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%DocumentSuppliedResources: procset testprint/1.3
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%Creator: Michael Sweet, Apple Inc.
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%CreationDate: D:20070606214000+0500
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%Title: Test Page
D [18/Aug/2009:14:17:07 +0100] [Job 2] %%EndComments
D [18/Aug/2009:14:17:07 +0100] [Job 2] Before copy_prolog - %%BeginProlog
D [18/Aug/2009:14:17:07 +0100] [Job 2] Before copy_setup - %%Page: 1 1
D [18/Aug/2009:14:17:07 +0100] [Job 2] Before page loop - %%Page: 1 1
D [18/Aug/2009:14:17:07 +0100] [Job 2] Copying page 1...
D [18/Aug/2009:14:17:07 +0100] [Job 2] pagew = 583.7, pagel = 743.8
D [18/Aug/2009:14:17:07 +0100] [Job 2] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [18/Aug/2009:14:17:07 +0100] [Job 2] PageLeft = 14.2, PageRight = 597.8
D [18/Aug/2009:14:17:07 +0100] [Job 2] PageTop = 777.8, PageBottom = 34.0
D [18/Aug/2009:14:17:07 +0100] [Job 2] PageWidth = 612.0, PageLength = 792.0
D [18/Aug/2009:14:17:07 +0100] [Job 2] Wrote 1 pages...
D [18/Aug/2009:14:17:07 +0100] PID 71849 (/usr/libexec/cups/filter/pstops) exited with no errors.
D [18/Aug/2009:14:17:09 +0100] [Job 2] Read 8192 bytes of print data...
D [18/Aug/2009:14:17:09 +0100] [Job 2] Wrote 8192 bytes of print data...
D [18/Aug/2009:14:17:09 +0100] PID 71850 (/usr/libexec/cups/filter/foomatic-rip) exited with no errors.
D [18/Aug/2009:14:17:14 +0100] PID 71851 (/usr/libexec/cups/backend/mdns) exited with no errors.
D [18/Aug/2009:14:17:14 +0100] [Job 2] File 0 is complete.
I [18/Aug/2009:14:17:14 +0100] [Job 2] Completed successfully.
D [18/Aug/2009:14:17:15 +0100] [Job 2] Unloading...

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