My itouch is frozen on the black screen with the apple icon, I've done the whole reset holding the power and home button together but still won't work. Can someone please help!?
So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down?