My iPhone 4s was stolen almost a week ago now.  If I can still see the phone listed in Find My iPhone but appears to be turned off does this mean the theif has not restored it to factory settings???

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November 30

My iPhone 4s was stolen almost a week ago now.  If I can still see the phone listed in Find My iPhone but appears to be turned off does this mean the theif has not restored it to factory settings???

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Are you sure?  I have other devices at home.  The only way I can make them disappear on the tracking list is by turning off location or resetting to factory settings. 
I just want to make sure I'm not tracking a phantom that I will never recover :-(

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My iphone 4 was stolen. One week later appears new apple id in find my iphone. Is it from thief? What can I do?

October 11

My iphone 4 got stolen two weeks ago. It was off because of down battery therefore i could not track it by app find my iphone but i immediately blocked it and report to police. The remote block of the iphone remained pending for one week (I learnt ph

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My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? Thanks

October 11

My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? We share iTunes

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I am trying to restore an ipod touch 5 but whenever i follow the directions listed online, I get a message telling me to turn off the find my iphone app by using settings. I would except I can't access my ipod. Help?

November 30

restore problems with ipod touchIf you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged a

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Can you see a log of your find my iphone

November 30

Is there a way to see when and what location you phone was tracked from?  Someone tracked my phone other than me and I wanted to see if I could tell what server they were on or anything to help me figure out who it was.  I am obviously changing my pa

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I got my iPhone 6 plus less than a week ago. Now it randomly goes from getting a good cell signal to telling me there is No SIM installed. Did I get a defective phone? I ordered straight from Verizon.

November 30

I got my iphone 6 plus less than a week ago. I ordered from Verizon. My phone is now randomly going from having a good cell signal to giving me a message No SIM. I was able to make calls, now when I get this message, I can't connect to cell service,

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My Macbook was stolen a few days ago, says it is locked

October 11

My macbook was stolen about 5 days ago, along with my ipad. As soon as I discovered they were gone, I tracked them using Find my iPhone but they both show up as offline. The weird thing is that the computer says it was locked Monday evening before I

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HT4059 Noticed a category on the itunes store which has "Paid" on it.  I didn't pay for those books?  What does this mean?

November 30

Noticed when I went to the iTunes store that there's a place that says "PAID".  I didn't pay for any of those books.  What does this mean?I'm not entirely sure where you are looking, but some books you need to pay to be able to download them fro

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I lost my Iphone 5s i fear if the thief will restore it to factory settings, will i be able to trace it

October 11

CAN ANY ONE HELP ME!!! I lost my Iphone 5S in the morning, now it seems to be switch off and on the icloud too says offline i fear the thief would have restored it to factory settings is thr any means i can trace my phone if he inserts a new sim into

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HT1689 If i have an iPhone that was stolen and is not hooked up through a carrier is there a way to locate where the phone is?

November 30

If i have an iPhone that was stolen and is not hooked up through a carrier is there a way to locate where the phone is?No.Read other 2 answers

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My iphone 4 ios 7.0.2 wont detect 3g even after i restored it to factory settings.its a software issue  Pls help . I tried using another phone ang 3g works though

October 11

Pls help...my phone just stopped detecting 3g, i called my provider and said that its a software issue. I did try restoring it to factory settings but no luck. Anybody can help me pls.. I would gladly appreciate it :(Hi and i appreciate your help. It

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IPhone 4 was stolen and immediately locked

November 30

Hi, my IPhone 4 was stolen 1 week ago, but i have locked it 3 minutes after it was being stolen. Today i got a message that it has been locked. I am now wondering if someone can "overrule" this lock. I think you cannot connect it to Itunes to re

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My iPhone 3 was stolen.

November 30

My iPhone 3 was stolen and the passcode lock was on and working.  What can the thief possibly do with the iphone and my data?I have a follow up question.  Is the path of least resistance for the thief to restore the iPhone 3 ASAP in order to avoid th

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Help! My iPhone 4 was stolen, and it is in iOS 7, will the phone still be used? Or if they reformat it, my files would be deleted? I hope all my files will be deleted. Thanks for your help. :)

November 30

Help! My iPhone 4 was stolen, and it is in iOS 7, will the phone still be used? Or if they reformat it, my files would be deleted? I hope all my files will be deleted. Thanks for your help.Hey ChrisJ4203, thanks for answering buddy , I still have a q

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I want to sell my Macbook 6,1. How do I restore it to factory settings if it didn't come with a installation CD?

November 30

As the title says, I am looking to sell my macbook, and I am trying to restore it to factory settings but everywhere I read it says that to get it to factory settings I need the instllation CD, but my macbook did not come with that (was it supposed t

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I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

October 11

i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the p

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After  a system restore, I get an error message telling me that "This version of iTunes has not been correctly localized for this language.  Please run the English version." the E

October 11

I did a system restore, trying to get rid of the new update (which I HATE), and now when I try to open iTunes, I get an error message telling me that "This version of iTunes has not been correctly localized for this language.  Please run the English

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My mobile Was stolen and i erase the data through app find my iphone but I want to Destroy the hard disk What shall i do ?

November 30

Dear Sir, i bought iphone 6 plus 2 months ago from Apple store in UK. And it Was stolen 5 days ago in Paris and I erase the data through ( app find my iphone ). but I want to Destroy the hard disk What shall i do ? Please i need your help. Best regar

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HT1222 hello, i did a sistem restore on my pc windows 7 64 bit, and after when I try to open itunes it crashed, it says: this version of itunes has not been correctly configured. How do I configure it back to normal?

October 11

How do I configure Itunes correctly on a PC windows 7 64 bit after it say: "this version of itunes has not been correctly configured"?Hi Ponquecito, Thanks for visiting Apple Support Communities. If iTunes isn't behaving as expected after a syst

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My iPhone 4s was stolen this weekend and I did the Remote Lock.  What exactly does that do?  Also, if i do the Remote Wipe will that erase all of my data and impede anyone from ever using the phone?

October 11

My iPhone 4s was stolen this weekend and I did the Remote Lock.  What exactly does that do?  Also, if i do the Remote Wipe will that erase all of my data and impede anyone from ever using the phone?The remote lock locks the iphone with a passcode tha

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