My ipad is only showing the black screen and the apple icon at the center. it won't turn off or anything

November 30

please help. my ipad had a very low battery last night, and it went to the black screen with the apple icon at the center. i could not power it down. i let the battery completely run out, and then i charged it this morning. i thought it was ok because the batter charging icon came on, but then when i checked it later it was back to the black screen with the apple icon at the center. can't turn it off again. nothing is happening. please help. is it broken. what can i do. really need it for work. thanks so much



Try a reset. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.

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