ITunes freezes and crashes while playing videos

November 30

On most of my videos and music videos, iTunes plays the video for like 1 second and then crashes. I tried reinstalling and even got a newer version. Nothing has worked.



I am certainly getting the same issue. For me, when I click on the iTunes icon and the program is loading, it takes me to the iTunes store but then I get the message of "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." My QuickTime Player seems to be receiving the same message as well. SOMEONE/ANYONE please help.
Here is the iTunes error:
AppName: itunes.exe
ModName: ntdll.dll
ModVer: 5.1.2600.5755
Offset: 0001b21a
Here is the QuickTime Player Error:
EventType: BEX
P1: QuickTimePlayer.exe
P3: 4ba1a755
P4: QuickTimePlayer.dll
P6: 4ba1a74a
P7: 00005b6d
P8: c0000409
P9: 00000000

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