Indesign trial says its downloading but nothing happens

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November 30

Indesign trial says it is downloading but nothing comes up.
nothing is shown on my Creative cloud desktop app. its a blank panel.
Help!!

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Hello Offemar
Start with the article below, it will be help with not only the iTunes Store but the Mac App Store as well. Mainly Check to see if the ports are open or if a firewall is blocking the connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

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