HT1918 cannot get itunes to accept new credit card number

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November 30

how come i cant get itunes to accept my new credit card number

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Could be any number of things - hard to tell since you haven't provided details.  If this is for a purchase on the app store, the card's address must be from the same country as the store's location.  Could be lots of other issues.

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How do I get itunes to accept my credit card information?  If I enter Mastercard, it won't keep the security code.  If I enter a Visa, it tells me I can't use that card even though that is the card I was using before the Mastercard

October 11

I have updated my account.  I have a Mastercard as my method of payment now after switching from a Visa.  My phone and computer will not retain the security code for this card, so I can't access the store on my devices.  I tried switching back to the

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ITunes stopped accepting my credit card

November 30

Can anyone help me, my iTunes all of a sudden stopped accepting my credit card, I called the bank and they said there is nothing wrong my card, i used another card and the same problem. I can not resolve this issue, can anyone offer some advise as to

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I cannot I tunes to accept my new credit card

November 30

I cannot get iTunes to accept my replaced credit card. What happens when you try to add the new card's details ? Do you get any error messages ? For the card to be accepted it needs to be registered to exactly the same name and address (including for

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I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?

October 11

I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?I can't seem to find an app that costs my av

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Cannot get itunes to load on new computer. Widows 7 any ideas???

November 30

I have ane wcomputer running Win 7. I cannot get itunes to load. i authorized the unit and all i get is a prompt to repair or delete itunes. When i hit repair it then promps me to delete itunes and that is the only choice I have. any ideas?????You ca

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HT1918 iTunes is not accepting my credit card information?

November 30

Why isn't iTunes accepting my credit card information? It is requesting my Security Code and I re-entered the Credit Card information and Security Code and will not accept it.Is the address on your iTunes account exactly the same (format and spacing

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HT1918 I am changing my address of my billing for my iTunes account and it will not take my new credit card ?  Why?  And why is it so hard to find someone from apple to help?!  Very frustrated!!

November 30

I am changing my address of my billing for my iTunes account and it will not take my new credit card ?  Why?  And why is it so hard to find someone from apple to help?!  Very frustrated!!Contact iTunes Customer Service and request assistance Use this

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HT1918 How to setup a new credit card on iTunes

November 30

How to put a new credit card on my iTunesYou can log into your account on your computer's iTunes via the Store > View My Apple Id menu option, and on the screen that you are taken to there should be a link for payment information. You might also be a

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HT201266 Any way to delete old and add new credit card pmt on iTunes without old card security code?

November 30

Shredded old credit card because it expired.  It was the card used for iTunes purchases.  Cannot add new credit card info without first inputing security code from old card.  Any suggestions how to remove the card without the code?  Or perhaps add th

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I cannot get Itunes to update my IPod.  I am at a loss

November 30

I am a seasoned IPod user. I just transitioned to a new PC and cannot get Itunes to update my Nano IPod. I have downloaded new versions of ITunes and updated my IPod software. ITunes sees the IPod but does not transfer any songs or playlists---helpWh

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Cannot download iTunes onto my new computer with IE or Mozilla, pop up blocker is off and so is antivirus.

November 30

I just got a new HP TouchSmart and I cannot get iTunes to start the download. Mozilla doesn't even open the pop up, even though the pop up blocker is off and IE will open the pop up, but it won't load, just says "Internet Explorer is unable to open t

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My Mother-in-law just informed me she tried to buy me the new iPad 3 as my Birthday gift, but since she is in australia they wouldn't accept her credit card.

November 30

Soooo.. My Mother-in-law just informed me she tried to buy me the new iPad 3 as my Birthday gift, but since she is in australia they wouldn't accept her credit card. I had been waiting to purchase an iPad 2 for nearly 6 months...then just as I was re

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My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?

November 30

My Itunes account was hacked and 300$ stolen and I cannot get itunes to respond. Any advice?The money was stolen off of gift cards stored on my itunes account, and I did close the card on the account. I have changed my infortiona security wide but ke

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I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??

October 11

I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??Where are you located? Just go and buy an iTunes g

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My itunes account payment method was updated to a new credit card. it wont let me buy anything because it says i have paypal and its not supported. i dont have paypal for itunes.

November 30

hiI don't know where you updated this information, but if you didn't do it directly on the iPad, try updating the card on the iPad itself. Settings>iTunes & App Store. Tap on your Apple ID. Tap on View Apple ID. Enter your password. Tap on Pyme t I

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Cannot get iTunes to recognise audiobook folder

November 30

So, I have some audiobooks I want iTunes to load onto my iPhone. No matter what I do I cannot get iTunes to recognise that the folder/files is an audiobook.  The thing is iTunes was good, but now it *****.  They seem to have gone out of their way to

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I cannot get iTunes 10.5.1 (windows) to burn a playlist to CD. It cancels immediately

November 30

I cannot get iTunes 10.5.1 (windows) to burn a playlist to CD. It cancels immediately with an Unknown Error 4251 message. I am running iTunes on both 32 and 64 bit versions of  Windows 7 and get same result on both machines. It used to burn perfectly

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HT1766 Recently i had to get a new computer due to my other one crashing.  My question is, i was able to get itunes on the new computer, but it doesnt want to transfer my music library?  How do i transfer the music from the phone to the computer?

November 30

Recently i had to get a new computer.  I was able to get itunes on the new computer and itunes did reconize my phone.  BUT, it doesnt want to transfer the music from my phone to the computer?  Can someone help, Please?? ThanksFile>Transfer Purchases

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Can't get itunes with my new imac

November 30

can't get itunes with my new imacIf you want to transfer your iTunes Media (i.e. Music, Movies, Podcasts, Apps, etc.) you can just replace the contents of your old Mac's iTunes media folder (User-->Music-->iTunes) with your new Mac's iTunes media fo

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