How do I reboot to factory settings?

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November 30

I have a nasty virus plus my browser has been hijacked and everything is really messed up. How do I reboot to factory settings? I was told to use fn/f11 but nothing happens.
Pavillion g6-1d60us Notebook
Thank you

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jentermie wrote:
I have a nasty virus plus my browser has been hijacked and everything is really messed up. How do I reboot to factory settings? I was told to use fn/f11 but nothing happens.
Pavillion g6-1d60us Notebook
Thank you
I have included a link to your product support page which provides instructions for performing the system recovery.  There's even a video on the page to show you the steps.  If you have any other questions I'll be glad to answer them!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=solveCategory&cc=us&dlc=en&lc...

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