Have converted videos to MP4 - Can't get them to iPod - Please help!

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November 30

I know there are threads on this subject already - why is it soooo **** hard to get a personal (non iTunes video) onto a new iPod?
I have converted my videos to MP4 - I have them in the Videos main folder - when I update....nothing happens. Why??
Can someone please help me with this... Why would Apple make this so hard?
Thx

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