Daughter Lost Iphone 5S. It is not showing up on Icloud when logged in, and figure the battery is dead. Any suggestions?
Advertisement
October 11
Daughter Lost her Iphone 5S two days ago. Initially thought it was misplaced at friends home however have searched endlessly without luck. Icloud may not have been set up previously ( Im not entirely sure) however when logged in on a computer the Find my Iphone through Icloud does not show her device so assuming it was not. Therefore cannot see it there of lock it. Any suggestions?
Advertisement
Replay
If you don't see it on the devices list in Find My iPhone, it probably wasn't enabled on her phone. Also, the phone must be turned on with a connection to the internet in order to be located even if Find My iPhone was enabled.
If Find My iPhone was enabled there is no way to track it. All she can do is physically look for it or call her number to see if someone answers.
You might also want to read this: http://support.apple.com/kb/HT5668.
View 2 Replies
November 30
i downloaded ios 7.02 on the iphone 4 and my phone passcode was changed or wasnt accepted and now the phone is disabled, any suggestions?any suggestions other than losing all phone infoRead other 2 answers
View All Replies
November 30
My screen says VPN connection you were disconnected because the PPP server is not responding. Try reconnecting. When I touch "O.K." screen goes dark after a couple of seconds. Any ideas to solve this, please? I have no solution. I am using Li
View All Replies
November 30
Hi All, I have successfully set up Home Sharing on two separate iPhones using the same Apple ID and on my MacBook Air iTunes. I can view and play the Air's music library on both of the iPhones. However, in iTunes on the MacBook Air, the iPhones are
View All Replies
November 30
i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?From the article which you posted your questio
View All Replies
October 11
I Created two new albums in my photos. On my iPhone but they do not show up on my iPad.2. How do I get them to show up on my iPad alsoHello abaneki, Thank you for using Apple Support Communities. For more information, take a look at: iOS: Device not
View All Replies
November 30
I am having the same problem with texts not appearing on my online text log and have also noticed a huge increase in data since my two sons have had their iPhone 5s. I have the iPhone 4. Two problems here iPhone users DO appear. In the posted ques
View All Replies
November 30
after i upgrade to ios 7.0.4 my iphone didn't work, only show a apple logo then dissapare again, and it happed almost a hour.Try a reset by pressing and holding the home and power buttons for 15-20 seconds. If it still does not boot up properly, put
View All Replies
October 11
What are the relevent steps to take in tracking a lost iphone 5 taking into account that the battery was dead at the timeYou would have neede to have "Find my phone" activated on the iphone Log into icloud https://www.icloud.com/ and track.Read
View All Replies
November 30
My wife ran the battery down in her shuffle. When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off. Is the battery that dead, or is something else wrong. ITunes does not show the shuffleHi Jennsma
View All Replies
October 11
Hi all, I need help with my iphone4s. When I turn on my iphone4s, the apple logo will show for a few seconds, and it will suddenly fade off to a blank screen, and not start up. It will then restart by itself, and the cycle repeats. Any suggestions on
View All Replies
November 30
My app store app will not show the update page. Any suggestions?You haven't told us which version of iOS you're running. Anyway, is it restricted? Check Settings > General > RestrictionsRead other 4 answers
View All Replies
October 11
Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.
View All Replies
October 11
I get a message that says the device has been detected but can't be identified and to reinstall itunes. I did that and it is still not showing up. I have reset it and tried most suggestions that I have found. Short of going to the Apple store, is
View All Replies
November 30
I JUST HAVE THE SERIAL NUMBER OF MY IPHONE. THE BATTERY IS DEAD. IS THERE ANYWAY I CAN FINE MY IPHONE??Unfortunately no. Due to privacy issues Apple does not trace devices (if it could) based on serial numbers. That's why Apple provided the Find My
View All Replies
November 30
i recently purchased used macbook pro 15" but unfortunately i erase the harddisk and did not have back up but when i try to reinstall the mac os x lion it ask me the id password,how i can purchse the mac os x lion. where from i can buy the mac os x l
View All Replies
November 30
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?Try: - Powering off and then back on your router. - iTunes for Windows: iTunes cannot contact the iPhone, iPad
View All Replies
November 30
My iphone 5s is getting hot and burning the battery quickly. I have tried closing apps, turning off and on, etc but still occuring. Ideas?ok well if you do that would be a good reason why but if not it could be that you have a hardware problemRead ot
View All Replies
October 11
My Purchases show partially downloaded. When I attempt to resume the download I recieve an error message: "an unknown error occurred -50". I tunes has charged for the download and sent a reciept however the shows wont play?I had the same problem
View All Replies
October 11
hy, does anyone know why my computer doesn't recognise my iphone? I can't seem to make it see the personal hot spot any suggestions? thanksDid you update to iOS 7? If yes you need to update iTunes on your computer to iTunes 11.1 If you are using iTun
View All Replies