Contacts Back Up Nokia 6300 on PC Suite

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November 30

I am having problems with PC Suite, I don't seem to be alone! I have had a look through some of the previous posts but can't get the following sorted.
I have made a back up of my contacts etc via PC Suite from my Nokia 6300. The problem is viewing the contacts via the file manager. It only shows 3 of the contacts out of over 100. All are saved to the phone not the SIM. I am therefore not able to confirm the back up is accurate, or edit any of the contacts on my PC. The three that are showing I added to this new phone the others are copied to the phone from SIM when I put it in the new phone but as far as I can see they are all stored on the phone in exactly the same way!
It seems to be a bit of a tempramental programme, I didn't have this problem with my Motorola using a different programme.
I am using Window XP SP2, version 6.83.14.1 of PC Suite and have tried conecting via a cable and bluetooth.

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No you are not alone... In order to update the firmware to 7.118, I backed up my 6300 using PC Suite and now I cannot anymore restore all of its contents.
The restoration sequencially restores SMS, contacts, and phone settings. In my case the process stops with an error in the middle of my contacts, without resuming execution for the next contact or the phone settings. The failing contact is always the same. This contact has the particularity to have 2 address lines, so it might be that this special case is not supported by the restoration program... this is just speculation from my side, it can be anything else of course.
Anyway the consequence is that I have now half of my contacts and all of the phone settings left behind in the nbu file.
Appreciated the solution mentioned to use Outlook, but this won't save my settings, nor will save specificities of my contacts that are not compatible with Outlook.
Personally I am not sure this is related to this particular phone model (6300), but must be an issue of PC Suite itself (either the backup or the restore program).
Generally speaking backup and restoration should be the most robust (same level of reliability as the OS itself), otherwise we cannot count on them to execute other programs. Thus they must be simple, like copying files and must mainly rely on the OS. In this funny case, running the phone updater has been safer than the safety measures taken!

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